At Coursecrafts PVT LTD, we aim to ensure satisfaction with all our online courses. If you are not satisfied with a course, please review the following refund policy:

1. Eligibility for Refunds

   • Refund Period: You may request a refund within 14 days of purchasing a course, provided you have not completed more than 20% of the course content.
   • Ineligible Courses: Refunds may not be available for courses marked as non-refundable or courses that have been completed.

2. Refund Process

   • Requesting a Refund: To request a refund, contact our support team at support@coursecrafts.com with your purchase details.
   • Processing Time: Approved refunds will be processed within 7-10 business days to the original payment method.

3. Special Circumstances

   • Technical Issues: If you encounter technical issues preventing access to a course, please contact us immediately, and we will work to resolve the issue.